[Close] 

Customer Service Representative - Full Time

Company Name:
Weltman Home Services 614
The Role
We're looking for an exceptional customer service representative to help us achieve profitable revenue.
As a customer service representative, you will work as part of a dynamic and passionate team to ensure desired company growth. You will book service appointments and do whatever is necessary to promote customer satisfaction.
Responsibilities
Convert incoming customer calls into booked service appointments.
Deliver call scripts; be clear, compelling and personable.
Respond to customer requests, resolving issues and promoting the brand.
Be professional and establish customer rapport, encouraging repeat business.
Participate in training to boost booked calls and practice outbound calling.
Adhere to the company's plan for resolving customer complaints quickly and favorably.
Maintain and update customer database with complete and accurate information.
Requirements
Proven track record in customer service.
IT competent; good typist and proficient with phone systems.
Highly organized with exceptional follow-through abilities.
Strong verbal and written communications.
Ability to build trust and demonstrate empathy.
Passionate about Weltman Home Services and the brand.
Bachelor degree or equivalent experience.
Engaging personality that blends well with a fast-paced, goal-driven environment.
Individual contributor who also loves to win as a team.
Highly motivated, flexible and great attitude on life.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Customer Service Representative - Part Time/20...
Barnegat, NJ TD Bank
Sales & Customer Service Associate FULL TIME -...
Montclair, NJ Kelly Global Consultants
Sales & Customer Service Associate FULL TIME -...
South Plainfield, NJ Kelly Global Consultants
Customer Service & Sales Representative - Full...
Franklin Park, NJ Kelly Global Consultants
Customer Service Representatives - Sales rep a...
Paterson, NJ Giglione Ackerman
Deloitte Risk and Financial Advisory Associate...
Parsippany, NJ Deloitte